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#01

Why TMS for Carriers Is More Than Just Dispatch Software

When I first started in freight operations, a transportation management system meant a fax machine and a whiteboard. The dispatcher would call drivers, write load numbers on a dry-erase board, and hope the customer didn't call back with a change before the ink dried. That was the state of the art for a lot of small and mid-sized carriers. Today, the conversation has shifted. TMS for carriers has become the backbone of daily operations, but the term itself gets thrown around

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